Santa Barbara Zoo

Maintenance Technician


Santa Barbara, CA


Full Time

Immediate opening for a collaborative team player who enjoys working outdoors and has prior paid experience in general maintenance and light construction!

Join our fun and professional team, work on beautiful grounds and help support our incredible mission!



Under general direction of the Director and Assistant Director of Facilities & Horticulture, Maintenance Technician performs direct maintenance and light construction for zoo facilities, and ensures that the Zoo gardens and grounds meet the Zoo’s presentation standards for cleanliness and maintenance.

ESSENTIAL DUTIES include the following:

General Maintenance:

  • Performs all maintenance and light construction in the safest manner following established SOGS and protocols.
  • Maintains the necessary records to track maintenance and construction projects, including time spent on job and record of materials used.
  • Notices areas of concern in facilities and brings them to the attention of management.
  • Provides light construction services including general labor, carpentry, mechanics, and flat work.
  • Communicates appropriately, clearly and fully with appropriate staff.
  • Prepares for the job with appropriate tools, equipment, and supplies.
  • Follows-up on all projects.
  • Repairs and paints benches, tables and guardrails, and assists in repair of roads, walkways, buildings, and mechanical equipment.
  • Cleans grounds, including pathways and parking lot.
  • Maintains tools and equipment.
  • Exemplifies the highest ethical standards to ensure quality work.
  • Reacts in a timely manner to ensure guest, animal and staff safety in emergency situations.
  • Adheres to the Zoo’s policies and procedures as outlined in the Employee Policy Manual.
  • Applies and Exemplifies “green” (sustainable) practices whenever possible.
  • Attends monthly all-employee meetings.
  • Other duties as required.


  • Cross-trains within department to learn additional skills.
  • Participates occasionally in cross-departmental project teams.

Guest Relations

  • Greets every guest with a smile.
  • Thanks guests for supporting/visiting the Zoo.
  • Ensures the Zoo’s presentation standards for cleanliness and maintenance are met by keeping work areas clean, picking up trash, reporting unsafe or unsightly conditions.
  • Associates with guests to assist and share information.
  • Responds to all guest inquiries, complaints, and comments according to Zoo guest relations procedures.
  • Maintains a clean neat appearance and adheres to the Zoo’s uniform dress code.
  • Takes responsibility to stay informed about happenings at the Zoo, such as reading employee communications and attending meetings.
  • Reflects the qualities outlined in the Guest Relations Statement and the Employee Pledge.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements and environmental characteristics described below are representative of the knowledge, skill, ability, and working and physical elements required of the position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

  • High school diploma or GED.
  • Two years paid experience in a trade or general maintenance, or equivalent.

License, Certification, or Preferred Qualifications:

    • Fork lift certification
  • Valid California driver’s license with good driving record is desirable.

Knowledge, Skills and Ability:

  • Basic understanding of carpentry, mechanics, vehicle and machinery maintenance, construction and repair.
  • Ability to follow oral and written direction.
  • Effective oral and written communication skills.
  • Competent in the use of all common hand and power tools.
  • Ability to develop productive and friendly relationships at work.
  • Ability to interact courteously and respectfully with supervisors, fellow employees, volunteers, and our guests.
  • Ability to exercise safe work habits.

Physical Demands & Work Environment:

  • Requires the ability to access all areas of the facility.
  • Ability to negotiate the zoo work environment including behind-the-scenes, lawns, gravel, and hilltop.
  • Must be able to participate in operational practices; including climb stairs, manipulate tools, and stand/walk for up long periods of time.
  • Must be physically able to operate a variety of machines and equipment including electric cart, forklift, and two-way radio.
  • Must be able to lift 50 pounds occasionally and 10 or fewer pounds frequently.
  • Ability to exert a negligible amount of force frequently or constantly push, pull or otherwise move objects.
  • The ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
  • The ability to bend, stretch, twist, squat, kneel or reach with your body, arms, and/or legs for long periods of time.
  • The ability to quickly move the hand, hand together with arm, or two hands to grasp, manipulate, or assemble objects.
  • Exposure to chemical cleaning solutions.
  • Involves working out-of-doors in all weather conditions.
  • Supportive and open employment culture.

Tools Used:

  • Hand tools
  • Basic power tools
  • Table saw
  • Electric cart
  • Two-way radio
  • Fork lift
  • Front Loader
  • Automobile

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Website:

(if you already have a resume on Indeed)

Or apply here.

* required fields


U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Form CC-305
OMB Control Number 1250-0005
Expires 1/31/2020

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilitiesi. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)

Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

i Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.